WASHINGTON, DC (WUSA 9 Call for Action)--The caller stated I was to be issued a new social security card and that he needed to confirm my identity. I had not asked for a new card and told him that. He responded this action was due to the new health care law and to protect my rights I needed to confirm my identity. He asked me to verify my address and phone number, which was easy since he already had that information.
MORE: Report Consumer Issues to WUSA 9's Call For Action
But then he said, in a very heavy accent, with lots of voices in the background, he needed further verification that I was Shirley Rooker. He wanted my social security number. At that point I asked for his name which he would not give but just repeated that I needed to confirm my social security information.
Of course, I knew something was wrong!! I asked for a phone number so I could call him back to verify it was an official call. He just repeated the need for verification. I repeated my request, told him I thought he was a crook and he hung up.
The caller was in a boiler room - that is a room where lots of people are calling consumers, trying to get personal information. In this case, it is quite likely the call was from outside the United States and that I would have had my identity stolen if I had provided the information.
Do not be lured into giving out personal information over the phone when you receive a call from a stranger. No matter how convincing the story, ask for a call back number and verify the number. When I tried calling the number that was reflected on my caller ID I got a message saying it was not a working number. The number had been spoofed, that is faked.
Written By: Shirley Rooker, Director, WUSA 9 Call For Action