Since this story aired, Chrysler has agreed to end its refusal to recall 2.7 million older model Jeep Grand Cherokee and Jeep Liberty SUVs.
FAIRFAX, Va., (WUSA9) -- After a few final touches, and some reinforcement from 127,000 people who signed her petition.
"This is the petition to NHTSA and Chrysler and the Department of Transportation
to ask for the recall," says Jenelle Embrey.
The crash survivor is taking her one woman movement to a Fairfax dealership in hopes of getting some answers about her mother's 2004 Jeep Grand Cherokee.
One of the more than two million 1993 to 2004 Jeep Grand Cherokees and 2002 and 2007 Jeep Liberty models that the National Highway Transportation Safety Administration or NHTSA wants to recall.
"Hi. My name is Jenelle Embrey," she says.
Jenelle met with a service provider at Farrish Chrysler Jeep Dodge. He was willing to talk to Jenelle, but not to us.
"You're not invited," he says.
During their closed door meeting Jenelle tells him, "Chrysler is standing firm that they will not do the recall."
The service provider says, "I just know that when I get a recall, I just do them. Any questions about the recall, you need to address them to this gentleman. I'm not going to answer any questions about a recall."
And as he handed Jenelle a business card, she says, "I'm just trying to find out what jeep owners can do if Chrysler does not recall."
"I can inspect your vehicle to make sure your vehicle is safe according to the year of the car," the service provider says.
The dealership wouldn't pass on the 4,000 page petition to Chrysler. And in the end, Jenelle left the way she came.
She's disappointed but not deterred.
"If Chrysler continues to dig their heels in and doesn't do this recall, people will continue to burn to death. And, if they keep refusing to do so, then I guess we'll have to continue with court proceedings," she says.
There are a number of steps remaining before the government could take the step of suing Chrysler to enforce the recall order.
Chrysler maintains, even today, that the 1993 to 2004 Jeep Grand Cherokee and 2002 to 2007 Jeep Liberty are safe.
We're told they'll make that same case again when they submit new data to NHTSA.