THE RED LINE (WUSA)--- Metro, the Capital Region's acclaimed transit system, may have seen it's best days according to the chairman of the Washington Metropolitan Area Transit Authority, which runs it.
"Is it as reliable as it used to be? No, it's much older. We are not a brand new, bright and shiny system. We are now 30 years old. A 30 year-old system will not be as reliable as a brand new system," said Chairman Peter Benjamin.
"The glory days of a brand new system won't be there but the glory days of a real workplace system that you can count on will," he said.
9NEWS NOW asked what question he gets most often from riders.
"We're doing a lot of reconstruction on Metro. We're re-building and in that process there are delays, so a lot of people are concerned about the amount of time they get delayed while we're doing this construction, and that's going to go on for the next several years," he said.
Many are also concerned about what is the biggest fare increase in Metro history.
"At this point, we don't believe we will raise fares for the next two years. That's our policy," he said.
And, a surprise about fare hikes:
"Every time we raise fares we get more riders...The last two times we raised fares, we ended up with more riders rather than fewer riders...we hit six ridership records in the last couple of months. Our sixth-heaviest day was two days ago," Benjamin told 9NewsNow.