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From Jewelry Mix Up to Mother's Day Surprise

10:33 PM, May 9, 2013   |    comments
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WASHINGTON, DC (WUSA) -- This week, we brought you the story of one diamond seeking couple. They made the WUSA 9 Call For Action when their bling from Jared Jewelers turned out to be a bust.

Now, we've got an update on the story, and a happy ending thanks to an unexpected viewer.

But first - a little more about this, in case you missed the initial story. The sparkle of Laura Randolph's ring quickly lost it's luster after they realized it wasn't the 1.5 carat dazzler, her husband Kevin bough her for Christmas from Jared Jewelers.

Turns out, it was only 1 carat.

Jared refused to fix their mistake and give them their $1000 down payment back until our WUSA 9 Call For Action team got involved. They told all their friends to watch their story.

And, someone else they didn't know, saw it too.

Jonathan Mervis. Of, the Mervis Diamond Importers.

You'll have to watch the video to see the big Mother's Day surprise for Laura!

A hint: (It involves $1000 to spend in the store)

If you've got a Consumer problem, our WUSA 9 Call For Action team wants to hear from you.

Send us a complaint here - or call our hotline at 301-652-HELP.

Written by Lesli Foster & Stephanie Wilson
WUSA 9 and wusa9.com

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