SILVER SPRING, Md. (WUSA9) -- Montgomery County issued a statement Tuesday crediting an April WUSA9 probe with making about 60 towing victims eligible for refunds of $150.
"Oh, my God" was the reaction of the first victim in the WUSA9 towing investigation as she watched her vehicle illegally towed away. "My van, my voyager."
The vehicles were towed by G & G towing from Downtown Silver Spring center at Georgia Ave. and Colesville Road.
"OCP (Office of Consumer Protection) determined that from October 1, 2012 until March 15, 2013, the parking restriction signs posted were not in full compliance with both the county and state trespass towing laws.
"Trespass towing complaints are frequently the largest category of complaints we receive," OCP Director Eric Friedman said in the statement crediting WUSA9's investigation. "We urge all drivers to be vigilant."
During the investigation, Friedman told WUSA9 the towing operation failed the most basic of towing requirements because signs, which were across the street from where victims we spoke with were parked, were markedly smaller than the required size of 24 by 30 inches.
Friedman urges Maryland drivers to file complaints if they are towed by companies that are not in compliance.
"OCP entered into a settlement with the owners of the shopping center in which the owner agreed to correct all the deficiencies and has made arrangements to provide full refunds to consumers," the statement said.
For information on Maryland and Montgomery County's towing laws, or to file a Montgomery County complaint, visit: www.montgomerycountymd.gov/consumer