American: Reservation system glitch causing delays

1:57 PM, Apr 16, 2013   |    comments
American Airlines unveils a new company logo and exterior paint scheme on a Boeing 737-800 aircraft on Jan. 17, 2013 in Dallas. (Photo: Tom Pennington, Getty Images)
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(USA TODAY) -- A disruption to American Airlines' reservations today is creating problems for some travelers today and has resulted in at least a few flight delays.

The carrier warned customers of the problems via Twitter at 12:30 p.m. ET.

"American's reservation system is experiencing intermittent outages," AA spokeswoman Andrea Huguely said in an e-mail to Today in the Sky. "We're working to resolve the issue as quickly as we can. We apologize to our customers for any inconvenience."

Despite the computer issues, flight-tracking services FlightStats and FlightAware each showed only minimal delays across American's system. However, some flights to AA hubs like Chicago O'Hare were showing delays of more than two hours.

Stay tuned for updates.

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