WASHINGTON, DC (WUSA) -- You've got problems and we're getting you solutions.
Our WUSA 9 Call For Action team is at work helping to solve your consumer issues.
Michael in Greenbelt, Maryland bought a dishwasher from Sears that stopped working 9 days before the warranty expired. Technicians repaired it, but left him with a $370 bill saying that the warranty had expired. Well, he contacted the company which admitted he should not have been charged. It promised to refund his money. But five months later, he still hadn't received the check. He contacted our WUSA 9 Call For Action team. We called Sears and they did send Michael a check for $370.
Melissa in D.C. tried to solve her problem with Living Social on her own, but go nowhere. she purchased a $149 spa deal and scheduled her appointment several weeks in advance. But, the salon called just hours before her appointment to cancel. Melissa spent months calling and emailing the daily deal sit trying to get her money back. She reached out to WUSA 9 Call For Action, and within weeks Living Social offered her an apology, some extra Living Social bucks and refunded her $149.
And Mechanicsville, Maryland couple, Malcolm and Lily McGwire purchased a 3-piece sofa set from a local furniture store. But the sofa started peeling and cracking less than a year after they bought it. Well, after endless calls back and forth with the company, they contacted our team. And, just like the McGuires, the company gave us the runaround,too. But with persistence, WUSA 9 Call For Action got the company to ship the retired couple a brand new $800 sofa. Problem solved.
We want to solve your problems, too. Contact our WUSA 9 Call For Action team.
You can file a complaint online 24 hours a day on our website, wusa9.com, just click on the Call For Action link here.
Or call our hotline at 301-652-HELP (4357).